Cytovance® strives for excellence in the performance of client programs and strongly believes that professional program management is among the most critical competencies of our business. We recognize that some of our clients’ primary motivations in outsourcing manufacturing are accessing expertise to execute the job well, and completing the job rapidly. Cytovance® recognizes that our clients’ main expertise is not always in the manufacturing arena, and we go beyond standard partnering to adopt a sense of ownership and to drive projects to successful completion as if they were our own.
We analyze every project’s needs, and develop a specific comprehensive plan to suit our clients needs.
We methodically execute the plan with a constant view to the end state.
We project map to optimize production in our client’s required timeframe.
We play a primary role in driving program goals and objectives consistent with client expectations.
Your Program Manager
Dedicated program managers play a primary role in driving program goals and objectives consistent with client expectations and Cytovance's® business philosophy. The essential roles and responsibilities of Cytovance® program managers in managing client contracts are as follows:
Cytovance® knows that advanced facilities and production processes can themselves only be truly optimized by proactive management focused on quality production in the shortest time possible.
Provide overall management of the program according to the agreed scope and terms of the contract.
Ensure project team alignment regarding contract milestones and deliverables.
Ensure customer satisfaction with all aspects of the program through effective and timely communication.
Assess and monitor project risks to prepare and develop a plan.
Anticipate and report deviations from project scope and timeline.
Manage project activities, timelines and milestone deliverables.
Plan and manage appropriate resource availability.
Provide technical summaries and updates.
Serve as the primary contact for the client.